Studio Policies


To guarantee a spot in class, you must make a reservation through our Tucson Pole app. Once you purchase class passes, you will be given your login information. We welcome walk-ins, but please be aware that if less than 3 people are signed up within a few hours of the class start time, it will be canceled.


We allow a 12 hour window for cancellation of a previously booked class. This means that if you cancel at least 12 hours before the start of a class, that class credit will go back onto your account. If you late cancel, you will lose that class credit. If you are on a membership plan, your card on file will be charged a $10 fee for late cancellations.